Terms & Conditions

Effective Date: 4 September 2025

Welcome to Apna Gems Shop. By accessing or using our website, you agree to the following Terms & Conditions.

1. Eligibility

You must be at least 18 years of age and capable of entering into a legally binding contract under applicable law.

2. Account & Accuracy

You are responsible for maintaining the confidentiality of your account details and ensuring that all information provided (for orders, billing, and support) is accurate and complete.

3. Product Information

We strive for accuracy in product descriptions, images, and pricing. However, minor variations in colour, finish, or packaging may occur due to screen settings or manufacturing differences.

4. Pricing & Taxes

All prices are listed in INR. Taxes are inclusive/exclusive as indicated on the product page or checkout. Applicable shipping charges will be displayed at checkout.

5. Orders & Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or cancel any order due to product availability, pricing errors, payment issues, or suspected fraud.
You will receive an email confirmation upon successful order placement and dispatch.

6. Payments

Payments are processed via secure third-party gateways (e.g., Razorpay, UPI, Cards). We do not store your full payment details. Use of a payment method is also subject to the issuer’s terms & conditions.

7. Shipping & Delivery

We follow a self-shipping model to maintain quality control. Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
Risk of loss or damage passes to you upon successful delivery at the address you provide.

8. Returns, Refunds & Cancellations

Please refer to our Returns, Replacements & Refunds Policy and Cancellation Policy (available on our website). These policies form part of these Terms & Conditions.

9. Prohibited Uses

You agree not to:

Misuse the website or attempt unauthorized access.
Engage in fraudulent or unlawful transactions.
Infringe upon intellectual property rights.

10. Intellectual Property

All content, including logos, text, and images, is owned by or licensed to Apna Gems Shop. You may not reproduce, copy, or distribute content without prior written consent.

11. Limitation of Liability

To the fullest extent permitted by law, Apna Gems Shop shall not be liable for indirect, incidental, or consequential damages arising from your use of the website or our products.

12. Indemnity

You agree to indemnify and hold Apna Gems Shop harmless from any claims, damages, or liabilities arising from your breach of these Terms or misuse of the website.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts at Begusarai, Bihar (India).

14. Contact Us

For queries regarding these Terms & Conditions, please contact:
📧 Email: apnagemsshop@gmail.com
📍 Address: Pokharia, Begusarai, Bihar – 851211